Other Information

Are the prices on your website different from the prices in-store?
Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result in price differences.
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What are security tags and why do I have to remove them?

 If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the garment care or washing instructions label.
You must remove this security tag to prevent it from being reactivated. Take care not to cut too close to the seam and damage the garment.
Do remember that once you remove the tag, you will not be able to return or exchange the product. Of course, if the item is defective, we'll gladly take it back even without the security tag.
 
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Do you run offers and promotions online?
Yes. We regularly run offers, promotions and exclusive online sales on the Lifestyle website and app. Check the site regularly for new offers or sign up for our newsletter to get all the latest deals delivered to your inbox.
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How do I locate the store nearest to me?
Our store locator will help you find the nearest Babyshop store.
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Where can I get information about the Landmark Group?
You can find out more about the Landmark Group by visiting our corporate website.
 
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How do I subscribe for your emails?

 We have two types of emails -- one for offers and updates, and the other for product alerts on out-of-stock items.
To sign up for offers and updates, head to the bottom of any page and sign up from there.
To receive an alert on a product that's out of stock, sign up from that product's page itself
 
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Can I still use My Credit to shop any brand?
Yes. You can redeem your My Credit balance on products from Home Centre, Max or babyshop website/apps
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Will I have to pay separate shipping charges for each brand?
Yes, your shipping charges will change depending on the brand site you’re shopping from. For exact charges, check our shipping page
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Do I need a separate sign-in username and password for each brand site?
No. Your username, password and account stay the same for all Landmark online brands - Home Centre, Max and Babyshop.
 
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Can I place multi-basket orders after April 26th?
No, if you’re shopping on the Lifestyle site after April 26th, you can only add Babyshop products to your basket.
 
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What happens to orders placed before April 26th?
Any order placed before April 26th will be processed and delivered as usual. If you have products from Home Centre, Max or Babyshop in your basket, please finish shopping them before April 26th.
 
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Is your grievance/ complaints/Escalations not resolved ?
In case you have any discrepancies and grievances in terms of our services, you may please contact the Grievance Officer details mentioned below .
 
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Is your grievance/ complaints/Escalations not resolved ?
In case you have any discrepancies and grievances in terms of our services, you may please contact the Grievance Officer details mentioned below .
 
Riveena Kaur
77◦ Town Centre, Building No. 3, West Wing,
Off HAL Airport Road, Yamlur P.O.,
Bangalore - 560 037, Karnataka, India
Email: [email protected]
Time: Mon – Fri (9:00 - 17:00)
 
If you have any other questions or clarifications regarding your order you can write to us at helpin.babyshop.in
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How can i get a faster resolution to my grievance raised at customer care?
We value our customers and we ensure to always provide the best experience , hence any grievances in terms of our services, you  may contact the head of customer service on the details mentioned below:
 
Riveena Kaur
Email: [email protected]
Time: Mon – Fri (9:00 - 17:00)
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How can I reach out to Babyshop Senior Management?
In case you have not received any resolution to your complaint, you may reach out to our Grievance officer on the email mentioned below.
 
Riveena Kaur
Email: [email protected]
Time: Mon – Fri (9:00 - 17:00)
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