How can we help you today?

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Shipping

Get more information on delivery schedules, charges and more.

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My Account

Learn how to create your account and update your information.

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Orders

Know more about the order and delivery process.

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Payments

Find out more about your payment options and plans.

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Tracking and Delivery

Get more info on delivery schedules, times and addresses.

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Returns Process

Find out how to make a return online, to a store or schedule a pick-up.

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Returns & Exchange Policy

Discover exactly how our returns and refunds work.

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Click & Collect

Learn how you can shop and pay online and collect in-store.

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Gift Card

Now easily buy or use your Gift Cards online.

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Other Information

Important info you need to know about shopping with us.

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Landmark Rewards

Discover how our award-winning loyalty programme works.

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In-Store

Get store locations, timings, info on gift vouchers and more.

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Grievance

Find answers to common questions about grievance.

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Account Deletion

How to deactivate your landmark account

Most popular questions

How can I exchange a product?+
We value our customers and so offer guarantees on our products. If you decide to exchange the product you've bought, please bring it to our store with...
If I have used a promo code to place my order, how is my refund calculated?+
Your refund will be issued after deducting the proportionate value of the discount applied using promo code on the product that you’re returning or ca...
Can I exchange my purchase for another product?+
1. If you choose to exchange a product purchased by you on lifestylestores.com within the specified return/exchange window with the same product of a...
I just returned my products. When will I receive my refund?+
After we check your returns, we'll approve your refund accordingly. If you’ve paid by card or NetBanking, your bank may take 3-5 additional business d...
How do I return my products?+
You can return your products in three easy ways. Request a return online 1. Go to Order History in My Account, select the products you want to return...
How do I cancel an order?+
It’s easy. Here’s what you need to do: If you’ve signed in to your account: 1. Go to the Order Details page in your My Account section. 2. Click on th...
How do I change my email address?+
We’re sorry, you will not be able to change the email address you’ve used to create your existing account. If you’d like to use a different email addr...
What if I'm not at home when my order arrives?+
Once our delivery partner receives your order, they will dispatch it directly to your address. If you are unavailable when they arrive, they will make...
When will I receive my order?+
Orders placed before 3:00 PM from Monday to Saturday will be delivered in two to three business days, and orders placed after 3:00 PM will be delivere...