Important info you need to know about shopping with us.
How can I reach out to Babyshop Senior Management?+
In case you have not received any resolution to your complaint, you may reach out to our Grievance officer on the email mentioned below. Riveena Kaur...
How can i get a faster resolution to my grievance raised at customer care?+
We value our customers and we ensure to always provide the best experience , hence any grievances in terms of our services, you may contact the head...
Is your grievance/ complaints/Escalations not resolved ?+
In case you have any discrepancies and grievances in terms of our services, you may please contact the Grievance Officer details mentioned below . Riv...
What happens to orders placed before April 26th?+
Any order placed before April 26th will be processed and delivered as usual. If you have products from Home Centre, Max or Babyshop in your basket, pl...
Can I place multi-basket orders after April 26th?+
No, if you’re shopping on the Lifestyle site after April 26th, you can only add Babyshop products to your basket.
Do I need a separate sign-in username and password for each brand site?+
No. Your username, password and account stay the same for all Landmark online brands - Home Centre, Max and Babyshop.
Will I have to pay separate shipping charges for each brand?+
Yes, your shipping charges will change depending on the brand site you’re shopping from. For exact charges, check our shipping page
Can I still use My Credit to shop any brand?+
Yes. You can redeem your My Credit balance on products from Home Centre, Max or babyshop website/apps
How do I subscribe for your emails?+
We have two types of emails -- one for offers and updates, and the other for product alerts on out-of-stock items. To sign up for offers and updates,...
Where can I get information about the Landmark Group?+
You can find out more about the Landmark Group by visiting our corporate website .
How do I locate the store nearest to me?+
Our store locator will help you find the nearest Babyshop store.
Do you run offers and promotions online?+
Yes. We regularly run offers, promotions and exclusive online sales on the Lifestyle website and app. Check the site regularly for new offers or sign...
What are security tags and why do I have to remove them?+
If you have bought clothing from us, you may notice a soft tag on one of the inner seams. This is the security tag. You'll find it sewn on next to the...
Are the prices on your website different from the prices in-store?+
Our online prices are usually the same as our in-store prices. However, we do occasionally run exclusive online or in-store promotions that may result...